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Customer Support Specialist

Groningen, Groningen

Dienstverband: Full Time/Part-time

Jouw rol

Working at this company is more than a job – it is an opportunity to change the world for transplant patients waiting for a new organ. This position offers an opportunity for the right candidate to be part of the challenging and exciting journey shaping the company’s future and taking the business to new heights. As Customer Support Specialist you are the interface to our internal and external customers working closely with our Commercial, Finance and Supply Chain teams. The Customer Support and Distribution Specialist is part of a learning organization who is committed to drive improvements and efficiency within the Order to Delivery Process to meet current and future customer demands.
 

Wat maakt deze functie bijzonder

Key Responsibilities:

  • Process orders and provide shipping information to internal and external customers
  • Create and maintain customer master data
  • Drive continuous improvements to achieve a more efficient order to delivery process

Wij vragen

Essential for the role:

  • Knowledge and experience in the field of customer support and distribution
  • Excellent interpersonal and communication skills
  • Strong team player and relationship builder
  • Ability to work independently and as part of a team
  • Customer focused and performance-driven
  • Process oriented and structured
  • Experienced in high-paced and growing working environments
  • Fluent in spoken and written English

Wat wordt jou geboden

  • 24–32 uur per week
  • Salaris conform cao GGZ, schaal 65 + 13e maand
  • Direct uitzicht op een vast contract
  • Jaarlijkse opleidingsdagen
  • Jaarlijks balansbudget (op basis van fulltime dienstverband)
  • Toegang tot een online vitaliteits- en coachingplatform
  • Meerkeuzesysteem arbeidsvoorwaarden (o.a. fietsplan)
  • Professionele, open werkcultuur met korte lijnen
  • Centrale ondersteuning in planning en administratie

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Customer Support Specialist

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